PTCL Users Will Experience Slow Internet Speeds For A Few Days
Pakistan Telecommunication Company Limited (PTCL) announced Monday that it has created other bandwidth routes to meet the needs of internet users in Pakistan, but consumers may still have poor connections for a few days.
The service provider’s announcement came just a few hours after the failure of submarine cable 4 (SEA-ME-WE 4) Southeast Asia-Middle East-West Europe, which was affecting broadband speeds in Pakistan.
By switching to other channels, according to PTCL, “the customer experience has been improved without a major impact on the services.”
He added: “More capacity will be added in a few days. However, customers across the country could experience a slight degradation in service until more bandwidth is added.”
- When the Internet slows down, PTCL creates backup plans.
- Indicates more capacity will be added in a few days.
- Some customers will continue to experience slow speeds until the update completes, he says.
As per the separate statement from the Pakistani Telecommunications Authority (PTA), “a bug has been reported in one of the international undersea cables in the sea near Karachi, affecting some peak internet traffic”.
He added that “The PTA has asked operators to guarantee uninterrupted internet service over alternative routes.”
As per the PTA, efforts have been made to resolve the issue, which could take some time.