Best Home Internet Plan in Dubai
There are many options for internet at home in Dubai, whether you are looking for a new connection or want to change your existing plan or provider. This article provides an overview of the different internet packages available in Dubai and will help you choose the package that best suits your needs and budget.
Everything You Need To Know About Best Home Internet Plan in Dubai
When choosing a home internet plan in Dubai, residents can choose between two main service providers: Etisalat and Du.
Etisalat home internet packages range from Al Shamil broadband to the complete eLife internet package that includes landline, TV, and internet services. Likewise, Du’s home internet packages include options like Home Starter, Home Basic Promo, and more.
You can easily sign up for Dubai internet packages by visiting your nearest Etisalat or Du service center. The application process typically takes around a week and you must be a resident of Dubai to qualify for home internet packages.
You must be at least 21 years of age to register for Du’s Heim Internet Offerings. If you are under the age of 21, you can still sign up by providing a No Objection Certificate (NOC) from someone over the age of 21 who agrees to be in charge of your internet account.
Top Home Internet Plan in Dubai Monthly
The cost of a basic home internet plan in Dubai varies depending on the speed of the connection. You can choose between a broadband connection or a combination of Internet and TV services. Home internet plan prices can also be used to calculate the cost of living in Dubai.
Etisalat Internet Packages
The Etisalat internet packages are the following:
| Internet Package | Speed | TV Inclusions | Monthly Price (AED) | Contract Length (Months) |
| eLife Lite 100 | 100 Mbps | Included | 749 | 12 |
| eLife Lite 50 | 50 Mbps | Included | 599 | 12 |
| eLife Lite 25 | 25 Mbps | Included | 399 | 12 |
| eLife Lite 12 | 12 Mbps | Included | 299 | 12 |
| eLife Entertainment | 100 Mbps | OSN Premium | 569 | 24 |
| eLife Sports | 100 Mbps | 120+ Sports | 435 | 24 |
| eLife Family | 100 Mbps | 150+ FTA | 359 | 24 |
| Unlimited Entertainment | 500 Mbps | 236+ Premium | 599 | 24 |
| Unlimited Sports | 500 Mbps | 262+ Sports | 465 | 24 |
| Unlimited Starter | 250 Mbps | 187+ HD | 389 | 24 |
| Ultra Fusion | 1 Gbps | 300+ HD | 815 | 24 |
| Ultra Sports | 750 Mbps | 262+ HD | 515 | 24 |
| Ultra Entertainment | 750 Mbps | 236+ HD | 639 | 24 |
| Ultra Starter | 500 Mbps | 187+ HD | 299 | 24 |
Note: Figures are from the official Etisalat website.
Du Internet Packages
| Internet Package | Speed | TV Inclusions | Monthly Price (AED) | Contract Length (Months) |
| Du Home Starter | 500 Mbps | OSN+ | 272 | 24 |
| Du Home Basic | 800 Mbps | Included | 349 | 24 |
| Du Home Advanced | 1 Gbps | Included | 404 | 24 |
| Du Home Ultimate | 1 Gbps | Included (Premium TV, Entertainment Pack, Ultimate Pack, Essential TV) | 804 | 24 |
Note: The numbers are from Du’s official website.
How To Pay An Internet Bill in Dubai
Managing your payments and internet subscription services is easy. Here are some ways to do this:
- Etisalat customers can check and pay their bills online by credit or debit card by visiting the official website and registering.
- In addition, Du users can create an account or download the Du app by visiting the website.
- The My Etisalat app is also available for download, so you can pay your Etisalat bill with ease.
- Another option is to pay your bill through your bank account. To do this, you must provide your service provider with your bank account details.
Internet Connection Required Documents
To subscribe to the Etisalat or Internet packages you will need:
- A valid residency visa in the UAE.
- Your Emirates ID.
- Copies of Visa and Emirates ID.
Especially for Du packages:
- Your Ejari Rental Agreement or Title Deed with your name and address.
- If the subscription is not in your name, please obtain an authorization letter from the actual subscriber and their Emirates ID.
After providing these and paying the setup fee, your internet connection should be up and running in about a week.
Transfer Your Internet Service To A New Home
For Etisalat Users
Set the dates: Find out the date you want your current connection to be disconnected and the date to reinstall.
Request a transfer: Use the Etisalat app or call the hotline.
Please provide the essential details:
- Your new personal address.
- The block date of the current address.
- The date when the technicians should move to their new location.
Wait for confirmation: Once all the data has been sent, Etisalat plans the disconnection and schedules a reinstallation date.
Please note the fees: Transfer fees apply. If additional wiring is required, additional costs may apply.
For Du Users
Login to the website: Go to the Du portal to start the process.
Upload the required documents: Present your new lease or title deed.
Ensure naming consistency – If the contract is not in your name, proof of your relationship with the contract holder is required.
Understand the fees: The transfer fee of AED 100 will appear on your next bill.
Cancel Your Internet Connection in Dubai
Living in busy Dubai and reconsidering your internet needs? Here’s a detailed breakdown to help you dig deeper.
If your current plan doesn’t meet your needs or budget, you might consider canceling it.
However, if you feel like you’re paying more than you’re using, switching to a plan that better suits your usage could be the solution.
The Way To Do It
The first step is to get in touch. Visit your ISP’s service center for a face-to-face meeting or call them for more convenience. They provide you with information and available options based on your current contract and needs.
In today’s technological age, many providers also offer online chat or email support. Feel free to use them if you find them more convenient or accessible.
The cancellation is not immediate. Providers generally require a notice period of one month. So plan ahead.
Contracts come with obligations. Violation of them may result in early termination fees. If you’re downgrading, see if there’s a separate fee for that too. Always request a detailed price breakdown to avoid unexpected costs.
Career Tips For Expats
Emirates ID: As an expat, your Emirates ID is essential. Before signing up for a new internet contract, familiarize yourself with the Emirates ID card renewal process. It is an essential part of your stay in the United Arab Emirates.
Visa Check: By regularly checking your UAE visa status online, you will ensure that it is always clear and help avoid unforeseen complications.
Final Words
Being well-informed will help you make the decisions that best suit your needs. Dubai offers a wide range of options and flexibility when it comes to internet plans. With this guide, you’ll be ready to make the changes you want. Have fun surfing!
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